
How to make a claim
Once we have got a few details from you we will put you in touch with a solicitor who can research your case more fully. Once again, the earlier you make a claim the better, simply because you will recall events more quickly. It's also a good idea to retain any expense receipts and medical or police reports. Your solicitor will assess liability and only then proceed if he/she is confident of winning compensation for you. As well as paying your compensation the person who caused your injury or their insurer meets all legal costs so you take home 100% of your compensation. No fees whatsoever are deducted from your compensation. It's your entitlement and right and our promise to you.
All claims are handled on a ‘no win, no fee' basis so there are no hidden costs. We are protected by insurance and it's reasonable to say that we will only take on your claim if we feel we have good chance of winning your case. All we require from you is your assistance and that you provide us with full and honest details about your circumstances.
Once you have spoken with one of our solicitors the claim will be fully investigated and the party at fault will be notified of your claim. The compensation that you are entitled to consists of two categories. The first is ‘general damages' which is the compensation awarded for the actual injuries both physical and psychological. The exact nature and cause of your injury are considered when assessing the overall effect on your lifestyle. Your injury may have hindered a sport or recreational activity, which you are passionate about or perhaps you have had to change your career to accommodate these circumstances. Under this section, your solicitor assesses all these factors where you have had to make an adjustment to your lifestyle. The second category is ‘special damages' which effectively covers all other costs such as of loss of earnings, cost of clothes, transport, medical treatment and rehabilitation. Your compensation payout will reflect all these considerations.
Most of our cases operate on a ‘standard basis' these include the following:
- Road Traffic Accidents
- Accident at Work
- Trips or Falls
- Public Liability
- Anything above and beyond the above categories are handled differently which we will need to discuss with you. Claims falling into these categories are:
- Medical Negligence
- Criminal Injury
- Hit & Run – we will contact the Motor Insurers' Bureau who specialise in claims against untraced drivers.
- Accidents Abroad
Time limits
Time limits are imperative to any claim, the majority being acceptable within a three-year period. Of course each personal injury claim and circumstances are unique and the legal process can be complex in its detail. Therefore please contact us even if your details fall outside this remit. We might still be able to offer valuable advice. Certain exceptions apply outside of this time period, which are:
When a child has been injured the three-year period commences from their 18th birthday.
Criminal injury cases have a time limit of 2 years.
In some cases, such as industrial disease, the three-year allowance commences from ‘date of knowledge.'
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No ‘Claims Management Company’ middlemen are involved.
All our member solicitors are regulated by the Law Society, for
your complete peace of mind.
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